Shipping Policy

We're proud to offer straightforward, honest shipping. You pay exactly what we pay. No markups, no surprises.

Where We Ship

We ship anywhere within the United States. We do not currently ship outside of the US.

Shipping Rates

We pass our shipping costs directly to you at the same rates we're charged by USPS and UPS. We never mark up shipping.

Items We Cannot Ship

The following items are not available for shipping:

  • Frozen products
  • Large items such as aquariums and cat furniture

Have a large item you'd like shipped? Exceptions may be available for certain unassembled or flat-packed items. Contact your nearest location and we'll do our best to help.

Questions?

Reach out to your nearest location for any shipping questions. Find your location's contact info here.