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Today marks our 8th birthday. Eight years since two men from Michigan moved to Texas to tackle a dream. And what a humbling experience it has been! Every birthday is a chance to reflect on the previous year's accomplishments.
We welcomed 2020 by opening our fourth location in the lovely community of Bee Cave, without any idea that spring would bring an unprecedented time in business ownership (and life). Navigating a pandemic (never thought we'd say those words) was taxing, tiring and unifying. It made the rest of the world slow down, but it kept our delivery drivers as busy as we've ever been.
Our website went from zero to 100 overnight; we were up for the challenge, but know there is always room for improvement. We are committed to making our virtual experience match the quality you can expect when shopping in store. Thank you to everyone who shopped online and showed us patience during our growing pains.
As we inch toward normalcy, seeing everyone's faces back in the stores (and not just through car windows) has been a true pleasure. Quarantine reminded us how much we love our job BECAUSE of our customers, and it wasn't the same without those daily interactions.
With that being said, life isn't completely back to normal, and to that end, we have to postpone our annual Customer Appreciation Party. We don't feel it would be socially responsible to gather such a large group, but we promise to reschedule once it's safe to do so.
Because we don't want the day to pass without some recognition, everyone who makes a purchase in store or online TODAY ONLY will get a free Wash Your Paws hand sanitizer (while supplies last). Even though it's our birthday, we think y'all deserve the gift for showing us such incredible support over the past eight years. Here's to 80 more!