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North Austin: 512-215-2368 South Austin: 512-892-8848 downtown: 512-350-2277

Our Newest Employees at Healthy Pet South!

Our Newest Employees at Healthy Pet South!

Our Newest Employees at Healthy Pet South!

Meet Sophie and her service dog, Wynter, who both recently started working at our South location. Sophie has a heart condition that Wynter is trained to detect and alert someone when her heart rate changes.

Even though we know Wynter is a cutie, she's doing an important job to monitor Sophie and should not be approached while she's working. This is extremely dangerous because if Wynter became distracted and was focused on someone else, she could miss if Sophie were to have a heart attack. This goes for any service animal as well!

Below are some of the guidelines and protocols for service animals:

  • According to the Civil Rights Division of the U.S. Department of Justice, a service animal is defined as, "a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability."
  • Service animals do not have to be professionally trained and can be trained however the person with disabilities chooses.
  • Service animals are not required to wear a vest, ID tag or specific harness.
  • There are no breed restrictions for service animals, and a service animal cannot be excluded based on assumptions or stereotypes of a breed. Also, municipalities that have ordinances prohibiting specific breeds must make exemptions for service animals.